Terry is a multifaceted Site Manager with a proven track record of excellence in property management and customer service. Currently overseeing operations at Lily Ridge & Hawks Landing apartments since December 2022, Terry excels in managing a broad range of responsibilities from greeting walk-in traffic to handling after-hour maintenance calls. With a keen eye for detail, Terry ensures all units are meticulously inspected before move-in and maintains the highest standards of property upkeep through regular inspections. Previously, as a Sales Manager and Event Coordinator at Graves Mountain Farm & Lodges, Terry demonstrated exceptional organizational skills by creating memorable events and managing front desk operations. Terry’s ability to handle customer relations with grace, whether addressing concerns or fostering positive experiences, has been a cornerstone of their career. Terry’s extensive background as a Leasing Consultant for BECO Asset Management, LLC, and Park Properties Inc, showcases a deep understanding of the leasing process, application compliance, and property inspections. This experience is complemented by Terry’s tenure as an Assistant Office Manager at W.R. Deacon and Sons Timber, Inc, where they managed office operations, payroll, and tax processes with precision. In the role of Property Manager for Amurcon Realty, Terry managed two elderly apartment complexes, demonstrating a commitment to community and resident well-being through event planning and social gatherings. Terry’s financial acumen is further evidenced by their roles in accounts receivable and credit analysis at First Source and Handcraft Services, managing over 500+ customer accounts and ensuring accurate financial transactions. Terry’s foundational experience at American Hardwood Industries, LLC, and various positions at Ntelos, including payroll and accounts payable, highlight a career dedicated to financial integrity and customer satisfaction. With over 25 years of customer service experience and 5 years in property management, Terry is a seasoned professional who brings a wealth of knowledge and a customer-centric approach to every role. A proud graduate of Laurel Senior High School, Terry’s journey is a testament to their dedication and adaptability in the face of evolving professional landscapes.