Why We Survey Owners and Residents Separately — and What 7,100 Surveys Taught Us
Retently, the customer experience platform we use to measure satisfaction, recently published a case study on how BlueSky Property Management approaches feedback — and the results our program has produced. We’re proud of the numbers, but we’re even prouder of the philosophy behind them, because it says a lot about how we think about the […]
What Every Renter Should Know Before Signing a Lease
Signing a lease is a major commitment. Before agreeing to rental terms, tenants should carefully review the property, understand lease obligations, and ask important questions. A lease is a legally binding contract, usually for a full year, and it governs a lot more than just rent. Taking thirty focused minutes before you sign can save […]
The Ultimate Tenant Screening Checklist for Landlords
Finding the right tenant is one of the most important decisions a landlord can make. A thorough screening process helps reduce financial risk, protect your property, and create positive landlord-tenant relationships. It is also the decision that is hardest to undo. A vacancy costs you a month of rent. The wrong resident can cost you […]
Preventative Property Maintenance: Protect Your Investment Year-Round
Preventative maintenance is one of the most effective ways to preserve property value, reduce repair costs, and keep tenants satisfied. It is also the part of owning a rental that is easiest to put off, right up until a small problem becomes an expensive one. After six decades managing homes across Charlottesville and the Shenandoah […]